East Texas Alarm Is The Only Company Within 100 Miles That Monitors Their Own Accounts
As you consider the purchase of a custom security system, we would like to explain why you should consider a system from East Texas Alarm. We’ve been in the business of residential and commercial security in Texas since 1965. We are locally owned and operated and have designed and installed thousands of custom security systems in area homes and businesses. East Texas Alarm’s highly trained technicians are dedicated to ensuring your family or company’s security.
Where do you do your monitoring? Is it off-site or out of state?
East Texas Alarm’s central station is located in Tyler, Texas.
Are your systems proprietary? Can they be monitored or serviced by others or do I have to have everything replaced if I become unhappy with your service?
East Texas Alarm installs equipment that can be monitored and serviced by others. We do not intentionally install unique equipment that only we can obtain and sell.
What is your standard response for repair service?
We offer same day service if the request is called in by 10 a.m. and next day service for requests received after 10 a.m. If the service call is considered an emergency, we will be there the same day to make the repair. Technicians are available 24 hours per day.
How long have you been in business?
East Texas Alarm has been in business since 1965.
What is your service area?
We cover the East Texas area and surrounding counties; approximately 100 mile radius of Tyler.
Can you monitor or service my existing system?
We can monitor and service most security systems.
Are you able to obtain a bond for a large project?
Yes, we can provide a bid bond and a performance bond.
Do you use subcontractors to install your systems?
No. We use East Texas Alarm employees.
Are your employees licensed?
Yes. All of our employees are licensed, which includes a background check by the State of Texas.