We regularly hear how happy members are with Ascentra via emails, cards, calls, and of course those awesome Locals Love Us awards! Members are not only happy with the excellence in service, they are also happy because they are saving money.
Every year, the Credit Union National Association and Datatrac conduct a massive analysis of the benefits provided to members of all credit unions, including Ascentra. Their research earned us a Certificate of Excellence for providing $6,957,782 in direct financial benefits to 37,728 members during 2017.
This is equivalent to $184 per member or $387 per member household. For member households that use the credit union extensively, the impact is even greater. These loyal member households saved $1,351 last year!
These savings are providing a direct benefit to Ascentra members and are improving the economic and social conditions of our communities. This is why we are different. As a not-for-profit financial cooperative, our principles align with the financial well-being of our community, not with those of investors only looking for a return.
What your financial institution does with your money matters. If you’re looking for a financial institution that is local and is constantly putting profits back into the community, then Ascentra is the right fit for you. Join the Ascentra family and become a member-owner, but don’t just take our word for it—ask around and find out for yourself why locals love us!
In 1950, credit was a luxury not available to many. Buying a home or auto was very difficult to do even for those who had steady jobs. This moved a few dedicated individuals to organize and create Alcoa Credit Union in the basement of the plant of its sponsor company, Aluminum Company of America (ALCOA) in Riverdale, Iowa. This became the place where these hardworking individuals could help each other achieve their financial goals. This was the foundation of what is now Ascentra Credit Union.
A democratically controlled not-forprofit cooperative, Ascentra is driven by the input and participation of its member-owners – people just like you! Just like in its humble beginnings, the people at Ascentra are very passionate about the founding credit union principle of people helping people. Ascentra is constantly giving back in unique and meaningful ways with programs such as Casual for a Cause, Steppin’ Up – Random Acts of Kindness, and Pay It Forward in partnership with WQAD News 8. Ascentra has also established a foundation to help ensure charitable giving for generations to come. All the positive work done in our region has earned the credit union a stellar reputation. When people think of Ascentra Credit Union, they think community!
When you join Ascentra, you are not a customer you are a member – and you are treated as such. Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. You’re the boss!
“Thanks for your help. You made the loan process easy for us, which is a sign that you know what you are doing. Keep up the great work.”
We put people before profits. And those profits, you ask? They go back to you, the member, in the form of lower interest rates on loans, higher returns on your deposits and lower fees.
This is why we have a wide array of services designed for the many stages of your life. Whether you are looking to finance a home, effectively harvest your lifetime savings during retirement or consolidate credit card balances to one easy to manage loan, we are with you every step of the way. We know everyone has different needs. That’s why we strive for “Listening, caring, doing what’s right” – in fact that’s our motto. This is the Ascentra Credit Union difference.
Anyone can be a member of Ascentra Credit Union! Find out how by going to www.ascentra.org, stop in any convenient branch locations or give us a call at 563-355-0152 or 800-426-5241.