About

In 2019, Heart of Texas Pool & Spa & Waco Pool & Spa merged together to create one company – Waco Pool & Spa. Waco Pools is family owned and operated swimming pool company with more than 20 years industry experience. Owners Tim McDow, Holli McDow & Jason Rich, along with their 13 employees operate from a core value where “service is from the heart” and they look forward to sharing their knowledge and expertise with all of Waco Pools’ loyal customers.

Our History

Jason Rich first started in the pool industry in 2002 working alongside his 20-year-old sister, Holli McDow, who was managing the former Aquatic Pools in Waco, and his brother-in-law Tim McDow, who was their lead pool tech. Tim, Holli and Jason all found a passion for pools and customer service at a young age and always dreamed of opening up their own store together one day.

When the owner of Aquatic Pools decided to move on, Holli and Tim took over, and over the next 12 years they built what was known as Waco’s premier repair and service company – Waco Pool & Spa (formally Pool & Spa Services). 

Jason, meanwhile, had moved to Australia to work in the oil and gas industry, but in 2015 he returned home with his wife Clare, and went into partnership with Holli to open the retail pool store they had dreamed of as teenagers and created Heart of Texas Pool & Spa. 

Working alongside one another, Tim, Jason and Holli were destined to merge companies one day and in 2019 that became a reality. Waco Pools is a proud family-owned and operated business dedicated to creating a fun, safe, easy and enjoyable experience for pool owners and their families.

Our Commitment to You

At Waco Pool & Spa we are committed to exceeding expectations in pool care and customer service. We offer affordable prices on everything from chemicals to trustworthy service and more. Pool ownership should be enjoyed by everyone, and we’re dedicated to making that happen. We want you make your summer pool experience as memorable as possible. That’s why we make every effort to provide you with the best customer service in town.

We love pools, and we think there is nothing better than lying on a deckchair next to a bright, clear blue pool, cocktail in hand with music playing in the background. We love our industry and are passionate about helping our customers experience the best of pool living. Give us a call today to find out more how Waco Pools can help you!